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Complaint management

In order to continuously develop and improve our facility, we welcome your suggestions, criticisms, complaints, and praise.

Of course, we will address your concerns (as far as possible) even without your name or contact information.

We will process your concerns as quickly as possible. If you would like to be contacted, please indicate this in the form, and we will get back to you promptly.

Handling of complaints: Of course, it is possible to submit your complaint anonymously. We will strive to address it to the best of our ability. However, to facilitate the processing of your complaint, your contact details help us with any follow-up questions or to inform you of the results of the processing.

Complaint form